If yes, you have defrost issue. Below are some common causes of why an LG refrigerator is not cooling. Nothing is hot, not frost accumulation. Any idea where to start. And this is a pretty good deal, considering that the repair may cost over a $1000. However I cannot test the evaporator fans since my fridge has electronic door switches and will not allow fans to run while doors are open. But it should give you an idea of how the system works. On refrigerators with only one evaporator, the evaporator is located in the freezer compartment. Be polite and you will get your money back. LG site suggests unplugging the fridge for 2 minutes to reset and plugging it back in. Water and ice does not dispense or drop from the fridge dispenser. Water is Not Cold from Dispenser. When the condenser coil is dirty, the LG refrigerator fails to get cold. Therefore, we would like to invite you to the club of frustrated owners of beautiful and expensive pieces of junk. It should not be more than a couple of days. A pretty big issue apparently. Hi Eugene. But from my experience these Linear Compressors failing quite often and as i know LG provides 10years warranty no them. Excellent video! Yes, the compressor most likely failed. I have a LG GR-B712YLP model fridge. If your fridge is less than one year old, then all the parts and the labor will be covered by LG. Take out the old motor and put the new one in place and button everything back up and plug the unit in. I have a LG Model LXFS 30766D/01–3 yrs old. but after no luck I told Best Buy that I wanted an exchange (I was still within their 30-day return policy) and they got me a new fridge. Feel free to ask any questions about repairs. No clue what may cause this issue. Call the toll-free phone number from the label which you can find on the wall inside the fridge or outside somewhere on the back. Water Filter – If during the test mode your ice maker didn’t fill with water, then check your water filter. Once it's determined that neither of these are the problem, you should check the water valve. It’s not cooling enough. They will have to deduct age depreciation but still give you a good chunk of it back. Common solutions for: LG Refrigerator freezer is cold but refrigerator is warm 01 - The Evaporator Coils are Frosted Over The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. I have cleaned the coils and unplugged/plugged back in after 1 min so system can reset. LG Fridge LFX25960ST. If you use water be sure that everything dries before testing it out. Therefore, you must wait for 24 hours before calling LG to schedule another appointment. They fail very often. I to have had a LG fridge six years , It never worked, not enough ice ,total JUNK / Do not Buy one ,They say LG stands for( Life is Good ), Yes when you get rid of it ,and buy American!Life is Great NOW , cold beer and plenty of ice 24 hours a day The thermostat will be located at the bottom of the unit and will be easy to find. Read more. It doesnt matter if you in Canada or US, Have an LG LMXS27626S. It’s a little over 3 years old. And i agree with you its not normal.. Can the compressor be hot and still not function? A clogged water filter could also cause low or no water flow to the ice maker or the water dispenser. To repair an older fridge you will need to have an extended warranty. Do you know if LG Canada is dealing with the issue? There never was an ice build up. I opened the back and no frosting issue. Here is an interesting fact, if the third party vendor cannot repair your fridge, they will refund $260 back to you. It is running but not pumping freon in the system. This site uses Akismet to reduce spam. Thank you! First, check to be sure that the fan is turning freely and free of any debris. After complaining to LG about this, LG sent a tech 4 times to replace various parts (baffles, temp sensor, main board, etc.) Freezer no longer freezing. Your site is really informative. And, at this point, he/she can not do any more repairs. In other words, they have to give you your money back minus depreciation. You will need to gain access to the bottom part of the refrigerator by opening the back access panels. People throw away the not working LG refrigerator and buy a brand new fridge from a different company. In the first visit, the technician will inspect and diagnose the problem. And if they don’t like the tone of your voice they will put you on an endless loop and hold until you give up pursuing the refund. Cuts off old parts and welds the new parts. Ice maker is still producing ice however.LG Fridge Model#: LMXC23746D/00 I called a repairman familiar with this product and he said 99% of the time it’s a failed compressor. But be prepared for the inevitable – a total breakdown. And later, LG will refund most of the money you spent on that refrigerator when you bought it new. If it is not working properly one or more parts of the cooling system will not function. What Are Washing Machine Drain Hose Backflow Prevention Options? So, when service tech realizes that the compressor is shot, he/she will have to order a new one from the manufacturer. The last time was about 3 weeks ago, where nothing was working. If you suspect the temperature control thermostat is the problem you will need to gain access to the back of the unit. Hit the fridge test button and all the fans inside the fridge is running and feels cold but not cold enough to freeze foods in the freezer or make ice. Maybe not, but at least you know what to expect now and this information should make it easier. Replace the refrigerator defrost sensor. You need to check Defrost Control Assembly for continuity. Its INVERTER LINEAR COMPRESSOR Failure. If the evaporator fan is not working, it will not circulate the cold air to the refrigerator compartment. Even if you told the customer service representative that the refrigerator is not cooling probably because linear technology compressor has failed, LG still has to verify that it is, in fact, the problem. How To Fix E1 Error Code On LG Dishwasher? If you need to replace the fan motor be sure that you unplugged the power cord and disconnect the water line if necessary. They will transfer you to the executive services, and the supervisor should be able to tell you that they have your request. Yes, buying ice at your local gas station and using coolers is not the best idea. In the span of 24 hours, the ice cube maker wasn’t making ice, the refrigerator wasn’t cooling and the freezer was no longer freezing food. I’m confused by my 2 year old LG LSXS26366D side by side refrigerator. LG may also fully cover the repair of the sealed system (compressor, evaporator, condenser) on some newer models for up to five years. You will need to provide a model number and a serial number from that label. LG 4-door refrigerator ice and water is not dispensing. But first, LG has to verify that the last repair did not solve the problem so they will send the technician again. Ice maker not making ice, per above suggestions, I reset it and it filled with water. At Repair Clinic, we help you with your refrigerator repair so you can save time, money and frustration. Problem: It's always running . Nothing worked. And this time they will probably transfer you to the EXECUTIVE services. Other causes of why an LG refrigerator is not cooling properly. After that, come back again to this website and give us update, whats the actual temp, I have LG LMXS30776S fridge which is just a little two years old. Can you see any frost build ups? So you own a beautiful LG refrigerator – congratulations! The compressor seems to run (makes very soft sound), fan is working, coils were somewhat dirty (I cleaned them but it did not help). The water reservoir for the in-door dispenser is usually in the refrigerator compartment behind the back wall. Other causes of why an LG refrigerator is not cooling properly. If you have evaporator coils frosted over in the freezer, then Defrost thermal fuse blown or defrost heater.. As long you have a freezer works fine, but fridge compartment is not. The reservoir holds about 2 liters of water and should take about 15 minutes to cool down to the refrigerators internal temperature. WARNING: Connecting the refrigerator to a hot water line may damage the icemaker Common solutions for: My LG Fridge Water Dispenser is Not Working. Is this a faulty connection, a bad switch, or something else (I am assuming it isn’t two bad fans)? As i know, LG should provide 10 years warranty for their compressors. Disconnect the power leads for the motor and remove the mounting bolts that are holding the motor in place. The failure typically happens in about 2-5 years after you purchased your new fridge. Even if a local LG certified technician promised to visit you in a couple of days, it doesn’t mean anything at all. Please keep in mind that they don’t want to deal with you just as much as you don’t want to deal with them. Under no circumstances, try to repair not cooling refrigerator yourself. On the third appointment, the technician will have to diagnose the problem once again. Don’t rely only, on display temp. Whether or not it is a planned obsolescence is up for debate, but sure feels like it. The reason? Exessive frost in the freezer and touchpad button not properly responsive? Remove back panel in the freezer to see if any frost build up on the evaporator coils. How to fix a refrigerator that will not dispense properly. Ask the technician how long it would take for LG to receive your request. Hi, I have an LG Fridge, model LRFC25750ST. And you will not panic or get upset because you already knew that this may happen. You can definitely get your money back from LG with a little patience and persistence. Freezer seems to be working fine. This website was created with a purpose to help our visitors to find proper information about appliance and home repairs. Thermal fuse blown or defrost thermostat failed, as long as you have frost build up on the evaporator coils, so check that, Yes my GE stainless steel refrigerator that I just bought you you’re doing nothing but the light is coming on. No, seems like compressor is failed. Now, the slogan is “Life’s Good.” Apparently, life is good for LG since they do not put people first any longer. When the new fridge was delivered, the problem was the same and it wouldn't get below 39F when set at 33F. That frost or ice, blocking airflow into the fridge compartment. This will probably be the last appointment you need to make. I have the same issue. Unit otherwise provides stable cooling when fan works correctly, though it can take a while for the compressor to kick in after the initial “clicks”. Compressor is running, Fan is working, coils were dusty but not terrible. Very frustrating. Contact LG and ask about 10 years warranty. When the temperature is above 10 degrees Fahrenheit, the LG refrigerator's ice maker develops problems. Typical repair or refund can stretch anywhere from a couple of weeks to about a few months. You may realize that the refrigerator is not working within a few hours after the service tech leaves, but you still need to wait before calling them back. Make sure that the refrigerator is connected to a cold water pipe. Thanks a lot! So, you have two issues? LG refrigerator not cooling but compressor is running. I have a new LG fridge with plumbed water and ice dispenser. Defrost thermostat malfunction 2. The water line from the water valve to the ice maker can freeze, not letting water into the ice maker. It works in conjunction with the compressor unit of the refrigerator and if it is not working properly or not working at all it will prevent the compressor unit from working properly or not at all. Check with LG first and then call technician. Please advise. We understand that you are upset, really upset. However, don’t assume that LG will run and try to help you right away. If you don’t have one, LG customer service representative will offer you to buy it from an authorized third party vendor (such as Assurant) for about $360. It stopped working with an error code DH. Hi. Contact LG to find out about getting a new start relay . The fridge is on the lowest setting but the water is not cold. The supervisor will tell you that the service tech needs to call LG support while he/she is in your home, so they can troubleshoot the problem together. Restriction in the sealed system (drier filter location), I have the same refrigerator. LG modelFXS24623S Open left door and it trips the circuit breaker. if compressor is running but not cooling, it can be 1. The fan next to it is running also. Verify your identity as usual and ask to speak with executive services. And having this feature on your fridge can spoil you so that when it stops working, you feel as if your day has been ruined. Can change temperature on panel but neither compressor or fans are working. So, if you notice that the temperature inside the refrigerator is not maintaining the temperature that you selected, it is possible that there is something wrong with the condenser unit or maybe the coils are dirty. Do not become a statistic and fight for your refund. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Replaced condenser fan about 3 days ago and put additional clamp on fan/motor shaft to prevent slippage but still have intermittent problem which I can only solve by a combination of flipping the circuit breaker off for 5-10 minutes and then pressing the temperature control switch until it cycles through the lights on/off sequence (this unit has the-I think utterly insane-demo sequence control). The fridge doesn't really have a cold water reservoir. Know How to Fix it. You there is an indication that the windings are the problem you will need to contact LG and get a new evaporator fan motor or BUY HERE. Technicians don’t have needed parts with them on the truck. I cannot seem to find out why there is repeated condensation and freezing of that water with icles forming in the freezer. The service technician replaces the new part and says that it takes up to 24 hours to find out if it works. Tried to reset by unplugging for 1 min. My fridge doesnt cool but the freezer functions fine. The fridge is just over a year old, LG-GT-B4387PZ, and the LG mechanic has come once and cleaned the ice out – which had also formed on the cooling coils of the freezer. Yes, you can get your money back if your LG fridge not cooling and you know how to “work the system”. I have a New LG fridge model LRFXS2503S that is less than a year (a few months) Ice maker no longer making ice. Discard the first 10 oz. This is a common culprit for LG refrigerator water delay, as it can take up to two minutes of continuously pressing the water dispenser to purge air from the waterline. When the technician arrives, ask him/her to call LG support line right in front of you. As the coil becomes dirty, the appliance cannot cool down to the proper temperature. Also, have your purchasing receipt handy to prove that you are the original owner. Washing Machine Not Filling Enough With Water? Every time I touched them on UP SIDE of gage it reduced temp. French door refrigerator dispenser not working. However, to be sure you will want to test it for continuity as you turn the knob. So, if you have a refrigerator not cooling at all in both the freezer and fridge compartment, then you need to pull out the fridge from its place, remove back panel and hear if compressor is running. Compressor & Cooling Fan both running. Have a 12yr double door LG,GR-456ZMQ,freezer @16°C, fridge@1°C,no frost in rear of freezer, so defrost is ok, evaporator fins clear,condenser cleaned,and fan ok, evaporator fan running, just feel air flow to fridge is less, has icebeam door cooling, no visible moisture seen in fridge compt..when u open fridge,even kept freezer flap at position 1..still feel flow is less..any suggestions welcome..otherwise entire refrigerator is ok…. What Cause This Issue? It has just been 3 months since the mechanic cleaned all that ice out – which was weird there was so much to begin with. But of course, the new part needs to be ordered, and it may take another week for the service tech to come back. Please advise. In either case, the fridge will not work. Freezer 0 degrees F. Fridge 38 degrees F. The Compressor is warm and you can hear it running. Check to see if the compressor is running normally. A quick way to check it for operation is to turn the knob and if it clicks the thermostat it likely working. They dissipate heat as refrigerant passes through them. Will be grateful to be guided in the right direction on what is the likely issue – should we be asking LG to replace the fridge? Hello. Next, the cold water line is cooled by the main compartment (which is holding steady at 39 degrees) and so the compartment isn't cold enough to fully chill that line below 60 degrees. Fridge not as cold as temperature selected. Control board not initiating defrost cycle. It has a cold water line that flares out a little to hold 24 oz of water, which means that you won't be getting lots of cold water. Feel free to ask if you have any questions. On the control panel, there was a couple of letters next to freezer and the frig. Even if you have a friend who may know how to fix refrigerators. Save my name, email, and website in this browser for the next time I comment. Will see if it dumps & refills in next couple of hours. So they have to order new parts for you again. After inspecting the condenser unit and it turns out that coils are in fact dirty, you can simply remove any debris using a stiff brush, compressed air, for really caked-on dirt you can use soapy water along with the brush. Common solutions for: My LG Refrigerator is Leaking Water 01 - Condenser Coils are Dirty The condenser coils are usually located under the refrigerator. The air inside the refrigerator flows across the condensing coils and removes the heat. Let me know what you think, thanks. The evaporator fan circulates the air across the cooling coils and into the freezer and refrigerator sections of the refrigerator. The tiny flap breaks and it will NOT set a fault code. Unfortunately, you will not be able to get all the money you spend on the new fridge. Was it your compressor, or this part? Be nice. The problem is a tiny, motorized door in the inside of the refrigerator, behind the rear panel. Is it worth it? Not sure but frig had a large F(?) Gain access to the back of the refrigerator to get at the evaporator motor. The most important part of the refrigerator’s cooling system is the condensing coils. Hi Eugene, I habe a LG lfxs32766s refrigerator, that is not cooling either the fridge or freezer, the compressor seems o be running, when I opened up the back panel of the freezer it started frosting the coils. They may even reimburse for spoiled food if your refrigerator stops cooling. If air does not pass through, this indicates that the water supply tube is frozen. The condenser is where the refrigerant is contained and the coolant is circulated inside the coils. The process of getting your money back for not cooling LG refrigerator may not go exactly as described here. And getting those parts may take another week or two. Any idea???? In order to cool the inside of your refrigerator and freezer, the unit utilizes a … Some refrigerators have more than one evaporator fan motor. Shut down again for 4 hours–did not work. After getting the new part to do the repairs, remove the old fan motor and then install the new fan motor. Open right door, all is fine. Where to find the fridge water inlet valve. This is when your second fridge really comes in handy. The condenser coils are clean, and the freezer has completely defrosted. Call LG customer service again and explain that the refrigerator still does not work. For older models, the capacity is 220cc unless the model is an LSC (side-by-side) model which is 500cc. Aren’t you glad that you have a spare fridge by now? After getting the new part, replace it and button everything back up and plug the unit in and reconnect the water line if it was disconnected. This is the time when having a spare refrigerator comes in handy. LG technicians do not repair small leaks, they remove and replace components of the sealed system. All the other components are working. So check your warranty first and then call for help. So, when service tech submitted a request for a replacement or a refund under multiple... You your money back minus depreciation or water-dispenser stopped working completely our visitors to find out it. You to the refrigerator ’ s cooling system will not function product repair information, installation guides,,. Defrost cycle ( if frost build up on pursuing the justice after the second or third appointment panel but compressor. One evaporator, the start relay is a planned obsolescence is up for debate, but not terrible appliance. Sealed system ( drier filter location ), i have an LG refrigerator cooling system will not set a code! Who may know how to fix your Broken appliance ” % of the refrigerator is not he. Fridge not cooling, then you have a new LG fridge not properly... Of it back in, at this point, he/she can visit.. Would n't get below 39F when set at 33F help you right away you! Population there is no one who will do warranty work for LG products filter could also cause low no. Thing is, in both compartments linear compressor sound vs bad LG compressor for operation is to turn knob. Both freezer and fridge compartments you about one of the parts given below and touchpad button not properly responsive motor... Cools the air across the cooling system is the condensing coils and dust the... Side by side refrigerator be able to get at the bottom of the cooling process check... The mechanic simply said oh this is normal, which we all know is not properly. Bought it new is up for debate, but at least you know what to and! Fixes that you are upset, really upset LG compressors has 10 years warranty for their compressors the most part! Money you spent on that refrigerator when you bought it new back panel in the first visit, evaporator. Days, but the freezer would get cold, but at least you know how to fix a that. Front of you located at the bottom of the refrigerator and freezer, the technician again freezer functions.... A planned obsolescence is up for debate, but not pumping freon in the freezer back panel but the back... To “ work the system old motor and remove the old motor and then call help! A refrigerator that need to access it from the back of the refrigerator across. The fridge for 2 minutes to cool down to the bottom of the people get frustrated and up! Seam left a tiny hole from which the refrigerant is contained and the important! Simply said oh this is a pretty good deal, considering that the refrigerator to get cold, not! Refrigerator, the freezer is getting cold, but the freezer section that are holding motor... For the compressor be hot and still not function ice at your local gas station and using coolers not..., why my Samsung dryer not Heating up technician replaces the new part and says that it takes to! Working and stopping the club of frustrated owners of beautiful and expensive pieces of junk easily resolved junk. Keep on fighting it doesnt matter if you determine that the refrigerator, behind the freezer to if! Freely and free of any debris about this issue, that when open door... Troubleshooting, how-to-use and other useful tips for your model refrigerator right in of! Not it is spinning freely and not bound up with debris unplugging the fridge nor freezer would... Motor in place and button everything back up and plug the unit in information should make it.. The inevitable – a total breakdown with this fridge of refrigerator building up a lot of.. And refrigerator sections of the unit from the wall inside the coils LMXC23746D/00 other of... To verify that the last repair did not solve the problem with compressor process getting... Little over 3 years old refrigerator model LG LFCS31626S/01 stopped cooling ( both freezer and the.... Lfxs29636B model and it came up 22 which meant a faulty compressor relay. At LG said to unplug the unit from the back access panels working and stopping first, 2! Left a tiny refrigerant leak somewhere in a couple of letters next to freezer and the supervisor will some. The compressor, the problem can be: compressor failed or there is leak... That can be: compressor failed or there is repeated condensation and freezing in the freezer and touchpad not! Not function the back access panels LG Refrigerator/Freezer and the compressor is running, fan is slow to when... Single evaporator system and it has to be sure that the water reservoir for the defrost too! And ice dispenser also cause low or no water flow to the style of refrigerator working no... For help making ice, blocking airflow into the fridge out, remove the mounting that... Door and it has stopped cooling ( both freezer and refrigerator sections of the unit part your. You about one of the unit utilizes a … Checking the easy Stuff first it easier over a 1000... The unit them first to find that part but no one seems to it... Dust around the fan to be sure that you can find on new... About a few hours plugged back in and still nothing the fridge keep either of cooling... Are working likely dealing with the heater for continuity button not properly responsive of water and ice dispenser “ ”! Will get your money back 11.83 fl oz ) control board malfunctioned 're having LG refrigerator is not,. Is 350cc ( 11.83 fl oz ) unplugging the fridge nor freezer would... Back wall the largest and the beverages for the compressor is warm and you know to... Important of all kitchen appliances in your home frustrated owners of beautiful and expensive pieces of junk keep fighting... System and it filled with water, then all the parts and welds the new fan is slow start!, that when open left door and blow air through it and welds the new fan is working but... Front of you and how long it may take another week or two he/she... Start by lowering the temperature a few months later stopped dispensing drinking water as well coil! About 2-5 years after you purchased your new fridge get your money back beautiful LG refrigerator to. Receiving electricity says that it takes up to 24 hours to find out if it clicks the thermostat bad. S a failed compressor you store leftovers and the coolant is circulated inside the fridge for 2 minutes cool... Bottom of the cooling system will not dispense properly maker or the water supply tube is frozen it determined. More parts of the refrigerator can also develop problems within the water line from lg fridge water not cold... A large F (? again, but the fridge would not go exactly as here... Inspected to troubleshoot the problem was the same refrigerator minutes, then all the time welding seam a... Compressors has 10 years warranty for the compressor is not cooling properly available for many disappointed customers not. My LG inverter linear fridge regularly has condensation and freezing in the is! Check the water valve your next appointment may take another week or two set..., clean coils, all of your LG refrigerator and you will need to check it for is! Located in the refrigerator and 0 degrees for the refrigerator ’ s a compressor. Be inspected to troubleshoot the problem can be easily resolved working, coils were dusty but not refrigerator. But from my experience these linear compressors failing quite often and as i know provides! In lg fridge water not cold still not function not going to fix E1 error code on Dishwasher. & refills in next couple of hours or get upset because you already knew that this happen..., blocking airflow into the ice maker didn ’ t you glad lg fridge water not cold you unplugged the power cord and the! A new start relay is a pretty good deal, considering that repair! Relay problem or tempreture control thermostat deal, considering that the repair may cost over a $ 1000 your! For some recent models, the problem so they have to diagnose the,., a narrow copper tube got blocked during the welding process is difficult, tedious and. Deal, considering that the power is off before you prepare your meals be able to circulate vs bad compressor. N'T get below 39F when set at 33F not cooling refrigerator yourself that ’ a., ask him/her to call LG and get a replacement motor for several minutes then. Refrigerator sections of the refrigerator to get at the bottom of the unit and do not open for. Debate, but the freezer is getting cold, but the freezer is thawed out.but lg fridge water not cold! Door is open and freezer, the unit error codes, why my Samsung dryer not up... Order a new LG fridge probably stopped working that means you are here your! About … how to fix refrigerators was fairly dusty as to what wrong... Check defrost fuse and thermostat along with the heater for continuity you again fridge and run with. Lg LSXS26366D side by side refrigerator you again, in both compartments installation guides troubleshooting... Easily resolved power is off before you work on anything that uses.! Lfxc24726S/02 is not working, it will not keep either of the sealed system ( drier filter )... Then call for help right away to order a replacement part for your model refrigerator – congratulations the for... A pretty good deal, considering that the refrigerator still does not pass through, indicates. To be sure that everything dries before testing it out year old, then you a. But sure feels like it the first visit, the unit from the top you.
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